Official Statement: Samsung to halt Galaxy Note7 sales and replace existing units

It is now official, Samsung Malaysia has issued an official statement to halt all the Galaxy Note7 sales after the discovery of the battery cell issue which might lead to fiery or worst, explosive end.

Out of 35 recorded cases worldwide, none of them is reported from Malaysia, but still, Samsung Malaysia takes heed of Samsung Global's direction to make sure none of those tragedies happens to the Malaysian customers.

Despite the fact that 35 cases stand a small fraction of the total units delivered, but as one of the largest smartphone manufacturer, we believe that Samsung is taking extra precaution in handling this issue.

For those who had purchased the Samsung Galaxy Note7, you may contact Samsung Malaysia at 1-800-88-7799 for further enquiries of the next action.

Official Statement from Samsung Malaysia:

Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note7, we conducted a thorough investigation and found a battery cell issue. 

To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7. 

For customers who already have Galaxy Note7 devices, we will voluntarily replace their current device with a new one over the coming weeks. Customers may contact Samsung Malaysia Careline at 1-800-88-7799 for further enquiries of their current Galaxy Note7 device before replacement takes place. 

We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We will work to ensure the replacement experience is as convenient and efficient as possible.

Source

20% More Power Efficient Than GDDR5X, Samsung To Debut GDDR6 In 2018

As the 2nd Generation High-Bandwidth Memory (HBM2) is about to make its debut to the consumer market via AMD's next generation graphics, SK Hynix is already preparing for the HBM3 that is capable of delivering a whopping 2TB/s memory bandwidth. Samsung however, is working on a relatively inexpensive standard, GDDR6, hoping to be able to deliver it by 2018.

According to Samsung, the proposed GDDR6 will offer a much higher bandwidth of 16Gbps, which is roughly 60% more bandwidth over the 10Gbps offered by the current GDDR5X. Of course, higher memory bandwidth isn't the only thing to expect from GDDR6, as it also feature a much more efficient LP5 controller that is capable of reducing up to 20% power draw over GDDR5X while maintaining a higher capable clock speed in proportionate to the power drawn.

(Source: TechPowerUp)

30 Lucky Winners Of Samsung Great Galaxy Raya Deals Contest Drives Away Brand New Honday City

It was definitely an unforgettable day for 30 lucky winners as they drive away with a brand new Honda City each from the Samsung Great Galaxy Raya Deals contest, today. 

The ‘Samsung Great Galaxy Raya Deals’ was organised with the objective of creating touch points with the public who purchased selected Samsung’s Galaxy mobile devices, tablets or wearables above RM300 from any participating Samsung authorized dealers from 23rd May 2016 till 17th July 2016. The ‘Samsung Great Galaxy Raya Deals’ was launched and received strong support with a total of more than 28,000 successful submissions. 

Mr Lee Jui Siang, Vice President, IT & Mobile Business Unit, Samsung Malaysia Electronics mentioned that the reception towards this promotion has been very positive and is pleased to know that Samsung Galaxy devices continued to received customers’ confidence and support after all this time. 

“We certainly hope that a brand new car will put a smile on their faces as they drive back to their hometowns next month during the long Hari Raya Aidiladha weekend. Congratulations to all the 30 lucky winners and we thank you for your trust in Samsung brand!” said Mr Lee. 

Needless to say, the 30 lucky winners of a brand new Honda City were thrilled and surprised when they were notified as the winners. 

“I have wanted to get the Galaxy S7 edge so when I came across the promotion; it made my decision even easier. I was trying my luck and I certainly did not expect that my purchase would win a brand new car. Thank you Samsung Malaysia Electronics for your continuous offerings of these amazing rewards!” said Mohd Fathollah Zamir bin Mutti. 

“This is a lovely surprise and a very nice gesture from Samsung Malaysia Electronics. I didn’t think much about this after my purchase but what are the odds! The Galaxy Note5 is by far my best purchase ever and I can’t wait to ride in my new car!” share Yap Mooi Kheng. 

“I am so excited beyond words now! I bought the Galaxy J5 because I need a new phone; and now I have a new car! This Raya Aidiladha will be even sweeter now that I can drive my family back to our hometown in comfort. Thank you, Samsung!” said Nurul Alya. 

“At Samsung, our customers are our utmost priority. We will always go that extra mile to show our gratitude to our customers by having great deals like this one. So please stay tuned for upcoming deals!” Mr Lee added. 

For the complete list of winners of the Samsung Great Galaxy Raya Deals, do visit: http://www.samsung.com/my/raya2016/im-WinnerPage.html.

Samsung Galaxy Note7: All you need to know

Samsung has unveiled their latest phablet - Note7. Skipping the Note6 as their restructuring exercise to streamline their product naming across Galaxy S series and Galaxy Note series. Here's all you need to know about the Samsung's latest large format smartphone.




Dual curved design

Symmetric front and back 3D curves for the best handling experience.

Dual edge screen

The dual edge screen on the Note7 actually makes the phone looks bezel-less, at staggering 80.9% screen to body ratio.

All the edge features that come with Galaxy S7 Edge is also available on the Note7.

Always on display

From a simple clock to note pinning, the Note7 comes with an always-on display that is capable of giving you a quick insight without having to wake up the phone.

New S-Pen

The key highlight of the Galaxy Note series is the S-Pen. Samsung has given the S-Pen a new breath of life where it is now smoother and precise than ever.

The pen tip is now 0.7mm thick, a vast improvement over the previous Note's 1.6mm. The pressure sensor can now recognise up to 4096 pressure levels, double of what the previous Note's sensitivity.

Smart select GIFs

Creating GIF on-the-fly by using the S-Pen's smart select tool. You can now share your favourite section of a video instantly.

Water resistant

The Note7 is IP68 certified, which means it can withstand dust, dirt and sand, as well as staying 1.5 meters underwater up to 30 minutes

Iris scanning biometric security

Samsung has taken a step forward in the Note7's security department with the addition of the Iris scanner.

Samsung uses a highly advanced infrared iris scanner to achieve unparalleled accuracy that works even during dark.

With the complexity of a person's iris, there are no two irises in the world sharing the same pattern even if it is the same person.

Brighter camera & lens

The Note7 comes with a new 12MP sensor. Albeit it is slightly lower resolution compared to the Note5's 16MP snapper, but the new camera is equipped with a brighter f/1.7 lens and wider 26mm lens.

The new sensor (1/2.5") is slightly larger than the Note5 (1/2.6"). Larger 1.4 µm pixel size means the camera will outperform Note5's low light capability.

Improved performance

Samsung Exynos 8890 + Mali-T880 MP12 Octa-core SoC pairs with 4GB of RAM gives 31% more powerful CPU and 58% more capable GPU for your daily usage as well as gaming capabilities.

Bigger battery

The Note7 comes with 3500mAh built-in battery with fast charge capabilities. That means less charging and more productivity.

USB Type-C

Lastly, the Note7 is the first Samsung device that has received the blessing of USB Type-C. Other than being omnidirectional, the USB Type-C also comes with endless possibilities that we all always wanted. Such as high power delivery, visual signal transfer and more.

AMD Embedded G-Series SoC Powers New Line of Samsung All-In-One Thin Client Solutions

June 22, 2015 — AMD today announced that Samsung Electronics Co., Ltd. selected the AMD Embedded G-Series SoC (system on chip) for a new line of all-in-one cloud monitors featuring integrated thin  client technology.  The Samsung 21.5-inch TC222W and 23.6-inch TC242W are powered by AMD Embedded G-Series SoCs that couple high-performance compute and graphics capability in a highly integrated, low power design. The AMD SoC improves data transfer rates and saves space on the motherboard, which makes it a perfect fit for the compact form factors required by thin clients.

“Thin client is a key market for AMD Embedded Solutions and we’re thrilled that Samsung has chosen to partner with us for their newest line of products,” said Scott Aylor, vice president and general manager, Embedded Solutions, AMD. “The collaboration with Samsung builds on the number one position AMD holds in a market that continues to grow, becoming more and more prevalent in commercial installations that serve a broad range of markets.”   

Planned availability starting in Q3 2015, the Windows®-supported Samsung cloud monitors will provide customers with expanded choice, capability and configuration flexibility. Complete with Samsung’s professional-grade display panel, the cloud monitors will create a superior user experience through easy connectivity and high-quality reliability. As a superior option for effective desktop virtualization, Samsung’s thin-client monitors will also enable improved productivity and optimized end-to-end performance. 

KEY THIN CLIENT CLOUD MONITOR SPECIFICATIONS 

Model	TC222W	TC242W
Size	21.5”	23.6”
CPU	AMD GX222 APU (2.2GHz Dual-core SoC)
RAM	DDR3 4GB
Storage	SSD 32GB
Resolution	FHD (1920x1080)
Brightness	250 cd/m2	300 cd/m2
OS	WES 7, 32bit / 64bit
Interface	USB 3.0(2), USB 2.0(4), RJ45, DVI-I Out, D-Sub In
Networking	10/100/1000 Ethernet

"Samsung’s powerful Windows Thin Client Cloud displays combine professional, ergonomic design with advanced thin-client technology to drive better manageability, security and business efficiency through a dedicated Virtual Desktop Infrastructure (VDI),” said Seog-Gi Kim, senior vice president, Visual Display Business, Samsung Electronics. “Strengthened by our partnership with AMD, our all-in-one TC222W and TC242W cloud monitors reinforce our leadership in the thin-client industry. We’re proud to announce the launch of these innovative thin client solutions, enhancing our ability to respond to the IT equipment needs of our customers worldwide.” 

AMD thin client solutions continue to gain market adoption because of the move to cloud-based computing. Increasingly, thin clients are also being used for more complex and high performance tasks. This is especially true for devices incorporating x86 CPUs and sophisticated graphics. The surge of innovation in the desktop virtualization market has created new opportunities for powerful thin clients that are now capable of executing demanding tasks including computer-aided design and 3D modeling. 

The Embedded AMD G-Series SoC combines graphics computing circuitry with x86-based central processing cores in the same accelerated processing unit (APU) design.  They are built to handle a range of embedded applications and are designed to provide the highest levels of power efficient graphics and compute capabilities in the market.

Samsung Revolutionizes the Viewing Experience With Innovative New SUHD TV

KUALA LUMPUR, MALAYSIA – April 9, 2015 – Samsung Malaysia Electronics, the leader in TV segment for nine consecutive years, today introduced an extensive lineup of SUHD TVs that will set a new standard in premium UHD (Ultra High Definition) content and elevate the viewing experience to the next level. 

The innovative SUHD TV celebrates a major milestone in the UHD era.  It surpasses the limitations of previous displays, delivering superior picture quality with stunning contrast, striking brightness and spectacular color.

Additionally, Samsung’s SUHD TVs have a number of new and exciting features–its SUHD re-mastering engine delivers an unrivaled viewing experience; its stylish curved design provides viewers with a more immersive viewing experience; and its Smart TV functions are now powered by Tizen, giving viewers easy access to their favorite content.

“Samsung has achieved significant milestones in the market for Visual Displays, both through collaboration and by always striving to be the best. As a result - and for the ninth consecutive year - Samsung is now the world’s leading TV manufacturer, shaping the future of the TV industry with award winning designs, unparalleled picture quality and innovative content partnerships – all developed with consumer preferences in mind and consumers can trust that we are more committed than ever to consistently deliver a superior home entertainment experience for years to come,” said Lee Sang Hoon, President of Samsung Malaysia Electronics. 

“See more and feel more with the stunning contrast, striking brightness, and spectacular color in superb UHD detail as it makes for the most immersive and breathtaking viewing experience possible. It’s almost as if you’re there, right in the midst of the action", continued Lee. 

Samsung’s Premium “S” TV: The New SUHD TV

Samsung reserves the “S” identification for its most premium, flagship products that signify a true leap forward in technology. As the leader in the TV industry, Samsung is excited to extend the prestigious “S” identification to its newest premium TV line, the SUHD TV. The SUHD TV is designed to excite all of the senses, with sensational picture quality, seamless interaction and stylish design.

Introducing Unmatched Picture Quality

Samsung SUHD TVs demonstrate groundbreaking advances in contrast, brightness, colour reproduction and detail to deliver a superior picture quality experience. They utilize proprietary, eco-friendly nano-crystal technology and include an intelligent SUHD re-mastering picture quality engine.

The SUHD TV’s nano-crystal technology transmits different colours of light depending on their size to produce the highest colour purity and light efficiency available today. This technology produces a wide range of more accurate colours, providing viewers with 64 times* more colour expression than conventional TVs. The intelligent SUHD re-mastering engine has optimized all* content to match the colour and brightness reproduction of the SUHD TV. It automatically analyzes the brightness of images to minimize additional power consumption, while also producing ultimate contrast levels, showcasing images with much darker blacks and an elevated level of brightness that’s more than 2.5 times* brighter than conventional UHD TVs.

By collaborating with 20th Century Fox, Samsung has optimized content to meet premium quality SUHD standards. This partnership allows for consumers to enjoy an unrivaled UHD viewing experience. Samsung partnered with the Fox Innovation Lab to re-master multiple scenes from its critically acclaimed film, “Life of Pi,” directed by Academy Award winner Ang Lee, specifically for the SUHD TV. The result was spectacular – generating more vivid colours and lifelike scenes. 

Samsung is also working with leaders in the industry to promote the secure and steady growth of a comprehensive UHD ecosystem. In order to establish premium UHD quality standards, Samsung has announced the UHD Alliance – a coalition of companies united to set the bar for next generation video entertainment. The new body will implement new standards that support innovation in video technologies including 4K and higher resolutions, high dynamic range, wider colour gamut and immersive 3D audio.

Furthermore, Samsung’s SUHD TVs use environmentally-friendly technology to deliver best-in-class energy efficiency and reliability.

Samsung will offer three new series of SUHD TVs – JS9500, JS9000 and JS8000 – from 55- to 88-inches, so consumers have the flexibility to purchase the perfect TV that fits their style and taste. The Samsung JS9500 TV has recently received more than eight awards including Ubergizmo’s Best of CES award, Digital Trends’ Best Television at CES 2015 award and Reviewed.com’s 2015 CES Editors’ Choice award. 

Sophisticated and Improved Curved Designs

When Samsung introduced the curved form factor in 2014, it dramatically enhanced the home entertainment experience. Taking cues from contemporary art and architecture, Samsung’s TVs were designed and enhanced with many modern and minimalist highlights.

The newly announced Samsung SUHD TV JS9500 features a chamfer bezel design, adding more depth to the TV screen, and the elegant frame makes the display look like a piece of art when mounted on the wall. The SUHD TV JS9000 also has a soft, textured shirring design on the rear of the display, giving the TV a premium look and stylish edge when viewed from any angle.

With the increase in consumer demand for Curved TVs, Samsung will continue to add new models to its product portfolio to complement every unique viewing environment.

New Smart TV Redefines the Future Entertainment Experience

As of this year, all of Samsung’s Smart TVs, including the new SUHD TV, will be powered by Tizen – an open-source platform that supports web standards for TV app development. With Tizen, Samsung’s new Smart TV platform not only has a multitude of new features, but also a more intuitive UI, a more integrated entertainment experience, and more ways to access content than ever before. 

The new user interface for Samsung’s Smart Hub is more responsive and playful. It is simplified to just one screen, displaying consumers’ most recent content and tailored recommendations for even more entertainment options. 

With Quick Connect, Samsung Smart TVs automatically recognize Samsung smartphones once paired via BLE (Bluetooth Low Energy) technology. Consumers can share video content from their Samsung smartphone to their Smart TV with the press of a button. Also, users can watch TV through their mobile devices without any apps or complicated pre-settings.

Samsung Smart TV owners can wake-up more easily with Briefing on TV. Samsung Smart TVs now act as an alarm and sync up with Samsung mobile devices to turn on and display important items such as the time, weather and consumers’ schedules.

Samsung’s Smart TVs offer an integrated entertainment experience, including games such as Hello Hero and Minion Rush, which keep consumers entertained for hours with their family.

Samsung’s platform powered by Tizen allows Samsung Smart TVs to become part of a much larger content ecosystem, allowing easy collaboration with various partners for ultimate flexibility and unparalleled access.

With all Samsung TVs poised to become Internet of Things devices by 2017, Tizen’s compatibility with other devices establishes Samsung’s Smart TVs as the control center of any Smart Home. 

Samsung Introduces Features for Southeast Asia Region

To meet the needs of consumers in Southeast Asia, Samsung is introducing a number of features, tailored to match the unique lifestyle of users in the region.

Samsung Seasons allows customers in Malaysia to enjoy a handpicked selection of popular international TV shows. Users can watch the first episode free, and rent the full season of a show for 30 days, to enjoy on their Smart TV, or on a Samsung tablet or phone.

Users in Southeast Asia will also be able to enjoy Family TV 2.0, which further enhances the overall viewing experience. Maintaining the features of last year’s popular Family TV feature, Family TV 2.0 allows consumers to save and send photos and sound bites of their favorite TV moments. The feature now also has Story Replay, which can record still photos with the audio of TV programs.

Availability and Pricing

The three new series of SUHD TVs – JS9500, JS9000 and JS8000 will be available April 2015 onwards at the following recommended retail price:

SUHD TV 78JS9500: RM39,999  (inclusive of 6% GST)

SUHD TV 65JS9000: RM24,999 (inclusive of 6% GST)

SUHD TV 55JS8000: RM9,999 (inclusive of 6% GST)